Bet Your Law Firm is Not Teaching This Essential Skill


I have written that law school teaches students to think like a lawyer, but it does not teach students to think like a client. Unfortunately, young lawyers in big firms do not regularly interact directly with clients. Law firms are not teaching their associates how to interact with clients. As a result, associates get to the point when this is an essential skill and they are not prepared for it.

If I was still the partner in charge of attorney development in a law firm, I would create scenarios of client interviews. Those could easily be created by using actual situations more senior lawyers have encountered. Senior lawyers could play the role of their client.

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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