Two Crises. Two Very Different Outcomes.


Crisis situations can come in many shapes and sizes, but a key ingredient to them all is the risk they place on an institution’s reputation. It has been said over and over again how important it is for firms to plan for crisis so they can know when they are happening.

This article discusses two notable crises: Clifford Chance’s infamous memo and Pillsbury Winthrop’s infamous press release.

Each episode offers important lessons.

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

© John Hellerman, Hellerman Baretz Communications | Attorney Advertising

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