Make Sure You're Not "Tone" Deaf


I recently was asked to evaluate a software program called "ToneCheck." Analogous to programs that check your spelling and grammar for accuracy, "ToneCheck" seeks to alert the user when a sentence in an email may create a feeling of hostility in the reader when, in fact, such a tone is not intended at all. Anyone who has ever sent off an angry or sarcastic email, then immediately regretted it, can see the utility of such a program as a safety check on emotions.

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