In the opening scene of the “Viewing Party,” the staff is crowded around a TV in the conference room watching local coverage of the Scranton Strangler. Gabe walks in and directs everyone to return to work. They ignore him. Later, in the kitchen, Kevin refers to Gabe as Michael’s “boss” . . . in front of Michael. Employees scatter. At Gabe’s Glee viewing party, Michael and Gabe face off in the ultimate test of masculinity and dominion — control over the clicker.
It goes without saying that an organization cannot function properly without effective leadership. Legally, it’s a toxic situation. Frontline supervisors don’t get any training and don’t know how to deal with employee complaints of harassment or discrimination. Policies and procedures are ineffective, not followed, or simply nonexistent. There is no consistent treatment of employees. Supervisors retaliate against employees. It all invariably leads to costly and disruptive litigation.
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