As noted in our previous blog postings on the subject (Applications Outsourcing Pricing - Part 1 and Applications Outsourcing Pricing - Part 2), the most prevalent model for pricing applications outsourcing services involves the…more
You're a CIO and a major software publisher proposes an "enterprise" or an "unlimited" license arrangement. Having made its way up the chain to your desk, you are told the deal looks promising. There can be pitfalls in any…more
In 2006 Indiana awarded IBM a contract for more than $1 billion to modernize Indiana's welfare case management system and manage and process the State of Indiana's applications for food stamps, Medicaid and other welfare…more
In Part 3 of "It's 2013. Do You Know Where Your BYOD Policies Are?" we will address developing BYOD trends and best practices. Please check out Part 1 and 2 of this 3-part series addressing employee and employer concerns,…more
What exactly is the '"best" solution for an international business needing to handle and transfer personal data across borders?
This has become an increasingly important and common question as business becomes more global…more
In Part 2 of "It's 2013. Do You Know Where Your BYOD Policies Are?" we will discuss employer BYOD concerns. Check out Part 1 to learn more about employee interests; Part 3 will present developing trends and suggest best…more
Imagine you grab your phone only to find it locked, with all of your applications, pictures, and contacts permanently deleted. Imagine your employer's IT department remote-wiped your phone because they mistakenly believed it was…more
Many years ago, I walked through a client's IT development organization where all the "Onshore" resources from the client's ADM provider sat in a sea of cubicles. I was there to identify the causes of some issues that had been…more
In a previous post, TUPE: Service Provision Change, we discussed that the UK Government had issued a Call for Evidence to review the current Transfer of Undertakings (Protection of Employment) Regulations 2006 ("TUPE 2006") as…more
Why do you need to act urgently even if you feel your data handling is compliant?
If you are a US headquartered company do you need to bother with these new EU laws and significant changes proposed?…more
2013 began with a flurry of articles about companies insourcing work or rethinking their sourcing strategies. The reasons for this vary by company, but often include a perception that outsourcing has not delivered the cost…more
When customers decide to outsource part of their operations there are many factors to be considered and decisions to be made over the course of the initiative. Getting to the "right price" is obviously one of the key objectives…more
A recent special report in the Economist focused on the general state of the offshore outsourcing industry, with a particular focus on the emerging trend of companies relocating the performance of IT services from offshore…more
The UK government has issued a consultation on proposed changes to the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) (TUPE)…more
We have written before on this blog about the visa issues that offshore service providers face when bringing talented resourced to the U.S. from other countries…more
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