Ary Rosenbaum - The Rosenbaum Law Firm P.C.

When it comes to COVID, I had one major phobia and that was getting my hair cut. My ENT doctor understood my fear, too close of proximity and for a prolonged time. I also didn’t like how my hair looked when I cut my own. So I waited until two weeks after my second vaccine shot. I decided to venture out to the barbershop I’ve been using for the last few years.

I walk into the barbershop and the owner isn’t there, but the other barber was, working on someone. The only problem was the barber wasn’t wearing a mask. Despite being vaccinated, it’s not something I’d be willing to accept, and I walked out. I will never come back. Regardless of your views about COVID, it’s unacceptable to me.

With clients, all it takes is to do something wrong one time to scare them away for good. While everyone should get a second chance, I didn’t give my barber a second chance, and many clients won’t give you a second chance if things go south. That’s why it’s important to never scare away for any point or reason.