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[PODCAST] JAMS Neutrals Discuss JAMS Pathways and Addressing Evolving Workplace Conflict

In this podcast, JAMS neutrals Genesis Fisher, Esq., and Deirdre McCarthy Gallagher, Esq., discuss how workplace conflict has evolved in response to myriad challenges, including the pandemic and shifting work environments,...more

[PODCAST] “At JAMS, we learn from each other.” How the JAMS Institute has Turned JAMS into an ADR Leader in DE&I, Ethics and...

In this podcast, JAMS Institute executive director, Rich Birke, and associate director and neutral, Deirdre Gallagher, give listeners an inside look at the training arm of JAMS. They discuss how the JAMS Institute has evolved...more

Top Five Reasons Why Working With External Dispute Resolvers Makes Sense for Organizations

Here’s a question you may have asked yourself: “If we have internal dispute resolution procedures and people with HR and problem-solving skills, why would we need an outsider to help us navigate conflict?”...more

Designing Dispute Resolution for Educational Institutions: Listening Is Key

You are an associate professor at an esteemed college, which you always thought of as your dream job. Of late, however, you feel as though you are spending less time doing what you came here to do. Instead, you can barely...more

Reaching the Finish Line: Using a Neutral Facilitator Can Help Lead the Path to Resolution

In my 25 years of running marathons, I have learned a few critical lessons: Don’t go out too fast. Practice the art of fueling on the run. And, most important, be proactive in stationing your spectators at points on the...more

As Higher Education Contemplates Its Future, New Solutions Are Needed: Facilitation Is One of Them

As a full-time tenured professor for 25 years and an instructor for more than 10, respectively, we have seen firsthand the heroic efforts of academics and administrators to handle the myriad and complex problems facing higher...more

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