CFPB Complaints Database Expands to Include Prepaid Cards and Nonbank Products

On July 21, 2014, the Consumer Financial Protection Bureau (“CFPB”) announced that it has further expanded its Consumer Complaint Database (“Database”) to include additional types of financial products. Specifically, the CFPB will now accept consumer complaints about prepaid cards and nonbank products, such as debt settlement and credit repair services.

BACKGROUND AND RECENT DEVELOPMENTS -

As we recently reported, the CFPB has proposed to include in the Database the unstructured and unvalidated personal narratives of consumers who choose to opt in. The CFPB has been accepting complaints since July of 2011, and began publishing complaints about credit cards in the Database in June of 2012. The Database has been expanded over the years to include additional financial products, such as mortgages, bank accounts, credit reporting and debt collection.

Please see full alert below for more information.

LOADING PDF: If there are any problems, click here to download the file.

Topics:  CFPB, Consumer Complaint System, Credit Repair Services, Debt Settlement Services, Prepaid Payment Products

Published In: Consumer Protection Updates, Finance & Banking Updates

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

© Morrison & Foerster LLP | Attorney Advertising

Don't miss a thing! Build a custom news brief:

Read fresh new writing on compliance, cybersecurity, Dodd-Frank, whistleblowers, social media, hiring & firing, patent reform, the NLRB, Obamacare, the SEC…

…or whatever matters the most to you. Follow authors, firms, and topics on JD Supra.

Create your news brief now - it's free and easy »