Timothy Corcoran
Corcoran Consulting Group

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Lawrenceville, NJ 08648, United States
Phone: 609.557.7311
Areas of Practice
  • Business Development
  • Firm/Practice Management
  • Legal Marketing
  • Training & Education

United Airlines Fiasco – Service Recovery Matters

I’m a million-miler (now almost 2 million) and lifetime elite flier of United Airlines, though much of that was accrued on pre-merger Continental Airlines. I fly every week and rarely get thrown by travel hassles, and I’ve seen…more
 /  Commercial Law & Contracts, Transportation

The Anatomy of Law Firm Pitches

A colleague recently posted in an online legal marketing forum, seeking advice on “best practices for pitching” for an upcoming partner training. Experienced legal marketers chimed in with numerous good ideas of what to do and…more
 /  Law Practice Products & Services, Law Firm Marketing

Understanding Change Triggers

In the Biglaw legal marketplace, it’s taken as gospel that loyalty is dead. Corporate clients that once retained the same law firms over a multi-year period may now issue RFPs and shift the work to lower-priced firms. Partners…more
 /  Law Practice Products & Services

When should a law firm develop its own software?

Never. Law firms should never develop their own software. Okay, fine, perhaps some explanation is in order. While the above conclusion may seem obvious to me and to many others, whenever I make this assertion on…more
 /  Law Practice Products & Services, Science, Computers, & Technology

The Lateral Unicorn – Recruiting a Fantasy

Lateral recruiting has always has been an important approach for growing law firm revenue. However, in too many firms, lateral recruiting has shifted from one of many growth tactics to a critical strategy pursued at all costs…more
 /  Law Practice Products & Services

Compensation (Re)Design for Law Firms

The good people at Ark Group recently published a new book, “Compensation (Re)Design for Law Firms,” edited by Soo Darcy. I was invited to contribute a chapter, entitled “Incentivizing the New Normal.” As regular readers know, I…more
 /  Law Practice Products & Services

The Evolution of Law Firm Compensation

Law firm compensation plans are by and large unsophisticated, hard to administer, too subjective, opaque, and reward the wrong behaviors. As someone wise once said, “If your compensation plan is in conflict with your strategy,…more
 /  Business Organizations, Law Practice Products & Services

Useful Metrics & Benchmarking

The path to success in a law firm or law department has changed, yet many continue to rely on outdated metrics to track performance. Both buyers (law departments) and sellers (law firms) rely on billable hours as a proxy for…more
 /  Law Practice Products & Services

Random thoughts on the future of law and technology

I have the good fortune of meeting and collaborating with some pretty influential players in this cozy little global profession of law practice. Monica Bay is one of those with whom, and from whom, I’ve learned a great deal…more
 /  Law Practice Products & Services

The Perils of Income Smoothing

Perhaps you’ve been following the criminal trial of former leaders of disbanded law firm Dewey LeBoeuf LLP. The prosecution contends that these leaders purposely misled other stakeholders, including equity partners, bondholders,…more
 /  Business Organizations, Commercial Law & Contracts, Criminal Law

The Predictability and Perils of Over-Monetization

“There is no such thing as over-monetization!” Until the client catches on. And then you’re screwed. I don’t know when I first learned that money could become a verb and monetize and monetization were a thing. But as a…more
 /  Law Practice Products & Services

Law 2023: A Look Ahead for the Legal Profession

The future of the legal industry isn’t what it used to be. Or so says a report issued by Law2023.org, a group of industry insiders — including this writer — who spent a year studying the trajectory of the legal marketplace. The…more
 /  Law Practice Products & Services, Law Firm Marketing

What’s your RSTLNE?

Smart people do their homework, rely on past experience and pattern recognition to guide future behavior, and practice. But really smart people often “wing it,” preferring to use their towering intellect to smoothly navigate…more
 /  Law Practice Products & Services

Collect Your Fees or Collect Your Belongings

The ongoing Dewey & LeBoeuf trial provides endless fodder for observing dysfunctional organizational behavior. Today’s commentary (h/t AtL) was prompted by the quotes attributed to former Dewey (and now DLA) partner John…more
 /  Law Practice Products & Services

Using Client Engagement Letters to Better Define Services

I was recently interviewed for the Association of Legal Administration‘s Legal Management magazine on the topic of client engagement letters. Writer Paula Tsurutani gathered commentary from a number of industry leaders and…more
 /  Law Practice Products & Services
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