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Enterprise Infrastructure Management Is Not a Part-Time Job

We recently completed a major renegotiation of a very large, longstanding infrastructure outsourcing contract. As is typical with renegotiations, there were areas of the contract that required changes and areas the client...more

5/7/2014 - Computer-System Design/Software Services Contract Negotiations Negotiations Software Technology

A One Trick Pony

Labor arbitrage has long been a feature of ITOs. With off-shore to on-shore staffing ratios in the 65:35 to 75:25 range, suppliers have long used arbitrage to deliver significantly lower pricing. IT organizations have made...more

1/21/2014 - Arbitration Employer Liability Issues

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