One of my worst habits is not being over-infusive in my compliments, except in my restaurant tipping. I think people who do a good job are supposed to do a good job. It’s why I don’t understand when people clap when their airplane lands, it’s not like the pilot was Sully and landed a plane after a double bird strike.

You’re in the business as a plan provider, so you have one job to do: a good job. You’re not in it for the compliments. What’s worse than no compliments? A lot of complaints.