Join us as we delve into middle managers’ crucial role in fostering a culture of ethics and compliance within organizations. In this episode, Matt and I discuss compliance officers’ challenges working with middle managers and share practical tips on building alliances, teaching soft skills, and developing personal relationships. We also examine the use of incentives and consequence management in promoting compliance and highlight the need for positive incentives for middle managers. Take advantage of this insightful and See more +
Join us as we delve into middle managers’ crucial role in fostering a culture of ethics and compliance within organizations. In this episode, Matt and I discuss compliance officers’ challenges working with middle managers and share practical tips on building alliances, teaching soft skills, and developing personal relationships. We also examine the use of incentives and consequence management in promoting compliance and highlight the need for positive incentives for middle managers. Take advantage of this insightful and thought-provoking discussion on enforcing internal controls in a compliance program and learn more about ensuring compliance in gift travel and entertainment expenses.
Tune in now to stay ahead in the world of compliance!
Key Highlights:
1. The Role of Middle Managers in Compliance
2. Training Middle Managers on Ethical Leadership
3. Investing in middle managers for ethical conduct
4. Compliance: Incentives and Consequence Management
Notable Quotes:
“Compliance officers need to think about because you live and die in the success of your corporate culture, and the middle managers are the custodians of that culture.”
“Compliance officers should think about how do I help middle managers. How do I coach them on how to be good leaders?”
“Nothing is as significant as that personal touch point.”
“If the middle manager either turned a blind eye to the unethical practice or should have known about it but was just so aimless about it and didn’t care, should that middle manager suffer consequences along with the frontline employees who committed the offense? And the answer was generally yes.” See less -
