Our colleagues expect to be treated like adults, and that should include the compliance training we assign them.
CJ Wolf, a professor at Brigham Young University-Idaho, explains we need to embrace adult learning theory, which recognizes that adults learn differently than children. Making mistakes, for example, is particularly powerful. Good compliance training, consequently, should be less about telling them what they need to know and more about providing them with an opportunity to work through See more +
Our colleagues expect to be treated like adults, and that should include the compliance training we assign them.
CJ Wolf, a professor at Brigham Young University-Idaho, explains we need to embrace adult learning theory, which recognizes that adults learn differently than children. Making mistakes, for example, is particularly powerful. Good compliance training, consequently, should be less about telling them what they need to know and more about providing them with an opportunity to work through scenarios and make their errors in a safe classroom setting rather than out in the real world.
He shares a host of similar good advice in this podcast and in the SCCE Creating Effective Compliance Training Workshop. These include:
Do assess the effectiveness of the training. Be sure to include testing.
Don’t assess the effectiveness just once. See what employees remember several months later.
Don’t overload new employees on the first day. A lot of departments are throwing information at them. Be judicious in terms of what you expect them to tackle right away, and what can wait until later.
Do have a training plan based on your organization’s risk.
Don’t give everyone the same training. Tailor based on their needs.
Want to know more? Think about joining him for the Creating Effective Compliance Training Workshop (https://my.corporatecompliance.org/s/community-event?id=a1m5f000002b1O9AAI) See less -
