On October 31, 2023, Deer Oaks – The Behavioral Health Solution (“Deer Oaks”) filed a notice of data breach with the Attorney General of Maine after discovering that a cybersecurity incident compromised the security of information stored on the company’s computer network. In this notice, Deer Oaks explains that the incident resulted in an unauthorized party being able to access patients’ sensitive information, which includes their names, addresses, dates of birth, Social Security numbers, diagnosis codes, insurance information, and treatment service type. Upon completing its investigation, Deer Oaks began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you receive a data breach notification from Deer Oaks, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Deer Oaks data breach. For more information, please see our recent piece on the topic here.

What Caused the Deer Oaks Data Breach?

The Deer Oaks data breach was only recently announced, and more information is expected in the near future. However, Deer Oaks' filing with the Attorney General of Maine provides some important information on what led up to the breach. According to this source, on September 1, 2023, Deer Oaks learned that an unauthorized party had potentially gained access to its computer system. In response, Deer Oaks enlisted the help of a cybersecurity firm to assist with the company’s investigation.

The Deer Oaks investigation confirmed that the unauthorized party was indeed able to access one segment of its IT network. Further investigation revealed that this part of the company’s network contained confidential patient information.

After learning that sensitive patient data was accessible to an unauthorized party, Deer Oaks reviewed the compromised files to determine what information was leaked and which patients were impacted. Deer Oaks completed this process on September 29, 2023. While the breached information varies depending on the individual, it may include your name, address, date of birth, Social Security number, diagnosis codes, insurance information, and treatment service type.

On October 31, 2023, Deer Oaks sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.

More Information About Deer Oaks

Deer Oaks is a behavioral health provider based out of San Antonio, Texas. Deer Oaks provides clinically effective psychological and psychiatric services to residents of long-term care and assisted living facilities. The company partners with more than 1,500 service providers across the United States. Deer Oaks employs more than 489 people and generates approximately $23 million in annual revenue.