On December 28, 2022, Elevate Services, Inc. filed notice of a data breach with the California Attorney General after the company experienced what appears to have been a ransomware attack that leaked confidential information belonging to certain consumers. Based on the company’s official filing, the incident resulted in an unauthorized party gaining access to consumers’ names, birthdates, Social Security numbers, addresses, claims information, medical history and compensation amounts. After confirming that consumer data was leaked, Elevate began sending out data breach notification letters to all individuals who were impacted by the recent data security incident.

Elevate Services provides legal support services to law firms and insurance companies handling personal injury claims. While you may not have ever heard of the company, either your lawyer or your insurance company provided your information to Elevate in connection with your personal injury lawsuit. Unfortunately, as a result of the Elevate data breach, there is no telling who has access to your information or what they plan to do with it. As we’ve discussed in previous posts, cybercriminals often use the information they obtain through a data breach to commit all types of fraud, putting you at a greatly increased risk of identity theft. Therefore, it is essential that you take a few minutes to learn more about what you can do to protect yourself and what your legal options are to hold the party responsible for the breach accountable.

What We Know So Far About the Elevate Services Breach

The available information regarding the Elevate Services breach comes from the company’s filing with the California Attorney General. According to this source, on March 14, 2022, Elevate Services’ computer system became inaccessible due to malicious file encryption. In response, Elevate secured its system, notified law enforcement and launched an investigation in hopes of learning more about the incident and whether any consumer data was leaked as a result.

Elevate’s investigation confirmed that an unauthorized party had gained access to the company’s computer system on March 5, 2022, and that this unauthorized access lasted until March 15, 2022. The investigation also revealed that certain files contained on Elevate’s system were accessed and removed by the hackers.

Upon discovering that sensitive consumer data was made available to an unauthorized party, Elevate Services began to review the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, birth date, Social Security number, address, claims information, medical history and compensation amount.

On December 28, 2022, Elevate Services sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident.

More Information About Elevate Services, Inc.

Founded in 2011, Elevate Services, Inc. is a business services company based in Los Angeles, California. The company provides consulting, technological support and other services to lawyers, law firms and law departments. Elevate Services employs more than 1,240 people and generates approximately $87 million in annual revenue.