At the request of the Senate Appropriations Committee, the Federal Trade Commission (FTC) submitted a report to Congress updating lawmakers on its efforts to educate consumers about their rights to dispute and correct errors in their credit reports. According to the report, the two main ways the FTC promotes credit report accuracy are education and enforcement. The FTC educates consumers and businesses by posting various resources online. On the enforcement side, the report states, the FTC has brought more than 30 actions in the last decade enforcing the Fair Credit Reporting Act (FCRA) against consumer reporting agencies, users, and furnishers. Approximately half of those cases involved allegations related to processes for handling consumer disputes of inaccurate information or procedures for ensuring the accuracy of information in consumer reports.
Click here to access the FTC report entitled Efforts to Promote Consumer Report Accuracy and Disputes.