How AI and Enterprise Legal Management Find Hidden Legal Invoice Review Errors



Legal invoice review and validation is a significant pain point for most companies and legal departments. In a recent survey, legal operations professionals cited their top three challenges as:

  1. Business process improvements (59.7%)
  2. Cost containment and savings (49.3%)
  3. Staying abreast of law department technology (35.8%)

All three of these items apply to legal invoice review, where outdated processes and technologies, combined with increasing workloads, more often than not lead to lost time, compliance risks, reputational risks, possible fraud, unnecessary payments and more.

Then there are the invoice charges that manage to fly under the radar. These are ones that slip by preset e-billing rules and human review, leading to the approval of invoices with potential erroneous charges like nonworking travel, block billing, vague descriptions and work done by improper staff class.

How Corporate Legal Can “Right-Size” Legal Invoice Review

Billing tasks don’t have to take up more of your time than identifying and mitigating risks to your company. AI, combined with enterprise legal management and e-billing rules, helps companies more accurately and efficiently process invoices.

Just how much of a difference can AI-assisted invoice review make? One historical review of a Fortune 500’s outside counsel spend found an extra 11-20% in potential savings. For example, when AI reviewed an average of $45 million in invoices for one year, it detected $900K of non-attorney billing, $1M in block billing and $100K of travel-related fees during the height of COVID.

AI-assisted invoice review also helps catch common errors fast, helps companies meet their ROI objectives more quickly, helps boost productivity and better insulates companies from fraud. It does so by combining smart rules, keeping experts in the loop and employing powerful analytics.

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