On January 19, 2024, Above Lending filed a notice of data breach with the Attorney General of Massachusetts after discovering that an unauthorized party was able to access LoanPro’s IT network. In this notice, Above Lending explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information stored on LoanPro’s computer system. After learning about the incident from LoanPro, Above Lending began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from LoanPro or Above Lending, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the LoanPro data breach. For more information, please see our recent piece on the topic here.

What Caused the LoanPro Data Breach?

The LoanPro data breach was only recently announced, and more information is expected in the near future. However, LoanPro’s filing with the Attorney General of Massachusetts provides some important information on what led up to the breach. According to this source, on December 20, 2023, LoanPro learned that it had experienced a data security incident.

While the details describing what happened are sparse, we know that the incident affected certain companies that do business with LoanPro, including Above Lending. To be clear, it does not appear that hackers were able to access any computer system belonging to Above Lending and that all compromised data was stored on LoanPro’s systems.

After learning that sensitive consumer data was accessible to an unauthorized party, LoanPro/Above Lending reviewed the compromised files to determine what information was leaked and which consumers were impacted.

On January 19, 2024, Above Lending sent out data breach letters to anyone who was affected by the recent data security incident. While the publicly available data breach letter from Above Lending does not disclose what data types were leaked, the personalized data breach letters sent to individual victims should provide them with a list of what information was compromised.

More Information About LoanPro

LoanPro is a financial software company based out of Farmington, Utah. LoanPro created an API-based, mid-market & enterprise Loan Management Software for use in the U.S. and Canadian Markets. LoanPro’s software is used by more than 600 clients and partners. LoanPro employs more than 184 people and generates approximately $38 million in annual revenue.