Majestic Care Files Notice of Data Breach Affecting Current and Former Residents and Staff

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On March 28, 2023, Majestic Care filed a notice of data breach with the Attorney General of Montana after learning that hackers successfully launched a cyberattack, giving them access to confidential information belonging to current and former residents and staff members. Based on the company’s official filing, the incident resulted in an unauthorized party gaining access to consumers’ first and last names; mailing addresses; Social Security numbers; dates of birth; telephone numbers; driver’s license numbers and protected health information. After confirming that consumer data was leaked, Majestic Care began sending out data breach notification letters to all individuals who were impacted by the recent data security incident.

If you or a loved one worked or received care at a Majestic Care facility and the company sent you a data breach letter, it is essential you understand what is at risk and what you can do about it. As we’ve discussed in prior posts, hackers orchestrate these cyberattacks in hopes of accessing your sensitive information they can use or sell to others to commit identity theft and other frauds. And while many data breaches are preventable, companies too often fail to realize the importance of having an adequate data security system in place, which increases the risk of a breach significantly. To learn more about how to protect yourself from becoming a victim of fraud or identity theft and what your legal options are in the wake of the Majestic Care data breach, you can hire a data breach lawyer with specific experience handling these complex cases.

What We Know So Far About the Majestic Care Breach

News of the Majestic Care is still fresh; however, what we know at this point comes from the company’s filing with the Attorney General of Montana, as well as a “Notice of December 2022 Security Incident” posted on the company’s website. According to these sources, on December 13, 2022, Majestic Care learned of a potential security incident following a disruption in the company’s computer system. In response, Majestic Care secured its system and then enlisted the help of a third-party forensics firm to investigate the incident.

The Majestic Care investigation confirmed that an unauthorized party first accessed the company’s computer network on December 9, 2022, and continued to have access until the company was able to fully restore its system on December 16, 2022. The investigation also revealed that some of the files that were accessible to the hackers contained confidential resident and staff information.

Upon discovering that sensitive consumer data was made available to an unauthorized party, Majestic Care began to review the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your first and last name; mailing address; Social Security number; date of birth; telephone number; driver’s license number and protected health information.

On March 28, 2023, Majestic Care sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident.

More Information About Majestic Care

Majestic Care is a skilled nursing care company based in Westfield, Indiana. Majestic Care operates approximately 30 facilities throughout Indiana, Ohio and Michigan, providing residents with various services based on their needs, including short-term rehabilitation, long-term care, hospice care, assisted living care, speech therapy, occupational therapy and memory care. Majestic Care employs more than 1,200 people and generates approximately $176 million in annual revenue.

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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