Negative Online Reviews and Reputation Management: Tips for Health Care Practices and Providers

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More patients than ever admit to choosing their health care providers based on what they read online. This means that false and misleading reviews which appear online can significantly impact a health care provider’s reputation. In this episode, host Ericka Adler, Roetzel shareholder and Health Law Practice Group Leader, is joined by Roetzel litigation attorneys Marc Kallish and Julia Mohan to discuss which type of online reviews are actionable under defamation and libel laws, and what can be done to identify the offending poster, See more +
More patients than ever admit to choosing their health care providers based on what they read online. This means that false and misleading reviews which appear online can significantly impact a health care provider’s reputation. In this episode, host Ericka Adler, Roetzel shareholder and Health Law Practice Group Leader, is joined by Roetzel litigation attorneys Marc Kallish and Julia Mohan to discuss which type of online reviews are actionable under defamation and libel laws, and what can be done to identify the offending poster, remove the false statements, repair the providers’ reputation, and compensate the provider for reputational damage caused by misinformation and damaging comments. See less -
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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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