On February 23, 2024, NewGen Administrative Services, LLC filed a notice of data breach with the California Attorney General and the U.S. Department of Health and Human Services Office for Civil Rights after discovering that an unauthorized party was able to access its IT network. In this notice, NewGen explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, Social Security numbers, addresses, health information, dates of birth, driver’s license numbers, state identification numbers, claims information, and financial information. Upon completing an investigation, data breach notification letters were sent to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from NewGen Administrative Services, LLC, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the NewGen Administrative Services data breach. For more information, please see our recent piece on the topic here.

What Caused the NewGen Administrative Services Data Breach?

The NewGen Administrative Services data breach was only recently announced, and more information is expected in the near future. However, NewGen’s filing with the U.S. Department of Health and Human Services Office for Civil Rights provides some important information on what led up to the breach. NewGen also filed notice with the California Attorney General on behalf of Windsor Cheviot Hills, LLC, which provides additional information.

According to these sources, on September 14, 2023, NewGen experienced a possible data security incident. In response, NewGen conducted an investigation, ultimately determining that confidential information in its care was subject to unauthorized access on September 13, 2023.

After learning that sensitive consumer data was accessible to an unauthorized party, NewGen Administrative Services reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, address, health information, date of birth, driver’s license number, state identification number, Social Security number, claims information, and financial information.

On February 23, 2024, NewGen Administrative Services sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.

More Information About NewGen Administrative Services, LLC

NewGen Administrative Services, LLC is a company that owns and operates nursing home facilities across the western United States.