In a recent episode of “Resolutions: A Podcast about Dispute Resolution and Prevention,” JAMS Senior Vice President & Chief Marketing Officer Mark Smalls speaks with host Kimberly A. Cook about the increasing focus on DEI in the ADR industry and the important role DEI plays in the dispute resolution process. Mr. Smalls also speaks to how companies and organizations should think about DEI when connecting with recruits and clients, the steps companies must take to move the needle when it comes to their own DEI goals and the impact of technology in driving DEI efforts forward.