Regional Family Medicine Confirms Data Breach Resulting from Recent IT Outage

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On December 12, 2023, Regional Family Medicine filed a notice of data breach with the Attorney General of Maine after discovering that what initially appeared to be an IT outage was really a cyberattack. In this notice, Regional Family explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, Social Security numbers, driver’s license or state identification numbers, dates of birth, biometric data, medical information, health insurance information, account numbers, and workplace evaluations. Upon completing its investigation, Regional Family Medicine began sending out data breach notification letters to all 80,166 individuals whose information was affected by the recent data security incident.

If you receive a data breach notification from Regional Family Medicine, it is essential you understand what is at risk and what you can do about it. As we’ve discussed in previous posts, data breaches involving your Social Security number are especially concerning due to the ease with which hackers can use your SSN to steal your identity. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Regional Family Medicine data breach. For more information, please see our recent piece on the topic here.

What Caused the Regional Family Medicine Data Breach?

The Regional Family Medicine data breach was only recently announced, and more information is expected soon. However, Regional Family’s filing with the Attorney General of Maine provides some important information on what led up to the breach. According to this source, on June 26, 2023, Regional Family Medicine experienced an IT outage, preventing access to certain systems. In response, Regional Family began working with third-party data security specialists to investigate the incident and any potential impact on patient data.

The Regional Family investigation confirmed that an unauthorized party was able to access its network between June 8, 2023 and June 26, 2023. During this period, the unauthorized party accessed and may have acquired files containing confidential patient information.

After learning that sensitive consumer data was accessible to an unauthorized party, Regional Family Medicine reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, Social Security number, driver’s license or state identification number, date of birth, biometric data, medical information, health insurance information, account number, and workplace evaluation.

On December 12, 2023, Regional Family Medicine sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.

More Information About Regional Family Medicine

Regional Family Medicine, formerly Kerr Medical Center, is a primary care practice based in Mountain Home, Arkansas. Regional Family consists of two clinics in Mountain Home, AR, where providers offer a range of primary care services. Regional Family also provides radiology services and performs minor surgeries. Regional Family Medicine employs more than 70 people and generates approximately $8 million in annual revenue.

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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