On July 27, 2023, Synergy Healthcare Services filed a notice of data breach with the Attorney General of Maine after discovering that an unauthorized actor had gained access to portions of the company’s computer network. In this notice, Synergy Healthcare explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, Social Security numbers, birth dates, signatures, insurance details, contact information, driver’s license numbers, medical history and treatment information, and financial information. Upon completing its investigation, Synergy Healthcare began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from Synergy Healthcare Services, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft as well as discuss your legal options following the Synergy Healthcare Services data breach. For more information, please see our recent piece on the topic here.

What Caused the Synergy Healthcare Services Breach?

The Synergy Healthcare Services data breach was only recently announced, and more information is expected in the near future. However, Synergy Healthcare’s filing with the Attorney General of Maine provides some important information on what led up to the breach. According to this source, in December 2022, Synergy Healthcare detected suspicious activity within its computer network. In response, Synergy Healthcare secured its systems and then launched an investigation into the incident with the help of third-party experts.

The Synergy Healthcare investigation confirmed that an unauthorized party had gained access to part of its computer network on December 15, 2022.

On December 22, 2022, Synergy Healthcare provided the affected files to a data-review company to determine what information was leaked and which consumers were impacted. This process was completed on May 16, 2023. While the breached information varies depending on the individual, it may include your name, Social Security number, birth date, signature, insurance details, contact information, driver’s license number, medical history/treatment, and financial information. Evidently, The breach affected the following providers and their affiliates:

• Consulate Health Care,
• Raydiant Health Care, and
• Independence Living Centers

On July 27, 2023, Synergy Healthcare Services sent out data breach letters to anyone who was affected by the recent data security incident. These letters will explain what information belonging to the recipient was leaked.

More Information About Synergy Healthcare Services

Located in Miami, Florida, Synergy Healthcare Services is a full-service management company focusing exclusively on long-term care providers, such as nursing homes, assisted living facilities, and retirement homes. Some of the services Synergy Healthcare provides include accounting & finance, tax, cost reports, reimbursement, clinical services & education, regulatory compliance, human resources, recruitment & retention, and information technology. Synergy Healthcare Services employs more than 25 people and generates approximately $5 million in annual revenue.