SysInformation Healthcare Services Reports Data Breach Following Cyberattack

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On April 17, 2024, SysInformation Healthcare Services, LLC d/b/a EqualizeRCM and 1st Credentialing (“SysInformation”) filed a notice of data breach with the Attorney General of Montana after discovering that an unauthorized party accessed confidential information stored on the company’s computer network. In this notice, SysInformation explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, Social Security numbers, government identification numbers, dates of birth, driver's license numbers, electronic signatures, financial account information, health insurance information, medical information, mother's maiden names, and passport information. Upon completing its investigation, SysInformation began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from SysInformation Healthcare Services, 1st Credentialing or EqualizeRCM, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the SysInformation Healthcare Services data breach. For more information, please see our recent piece on the topic here.

What Caused the SysInformation Healthcare Services Data Breach?

The SysInformation Healthcare Services data breach was only recently announced, and more information is expected in the near future. However, SysInformation’s filing with the Attorney General of Montana provides some important information on what led up to the breach. SysInformation also posted a notice on its website discussing the incident.

According to these sources, SysInformation detected unusual activity within its computer network back in June 2023. In response, SysInformation secured its systems, notified law enforcement, and then launched an investigation to learn more about the incident and what, if any, consumer information was compromised.

Ultimately, SysInformation’s investigation confirmed that an unauthorized party was able to access its IT network between June 3, 2023 and June 18, 2023, during which the unauthorized party may have removed files containing confidential consumer information.

After learning that sensitive consumer data was accessible to an unauthorized party, SysInformation Healthcare Services reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, Social Security number, government identification number, date of birth, driver's license number, electronic signature, financial account information, health insurance information, medical history and treatment information, mother's maiden name, and passport information.

On April 17, 2024, SysInformation Healthcare Services sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.

More Information About SysInformation Healthcare Services, LLC

SysInformation Healthcare Services, LLC is a revenue cycle management and credentialing company based out of Austin, Texas. Through EqualizeRCM, the company provides a full range of revenue cycle services, including consulting, credentialing, medical coding, accounts receivable and denials management, and extended business office services. Through 1st Credentialing, the company assists medical professionals in obtaining the proper credentials. SysInformation Healthcare Services employs more than 779 people and generates approximately $153 million in annual revenue.

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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