In today's Compliance Handbook chapter, we'll dive deeper into the fifth hallmark of effective compliance frameworks: training and communication. We're joined by two experts in the compliance field, Ronnie Feldman and Ricardo Pellafone.
Key takeaways discussed in the chapter:
While training is valuable most of the time, it's not a tool to an end in compliance. It's a tool you use to prevent misconduct, but it's not an end in itself. It fills a unique niche within the See more +
In today's Compliance Handbook chapter, we'll dive deeper into the fifth hallmark of effective compliance frameworks: training and communication. We're joined by two experts in the compliance field, Ronnie Feldman and Ricardo Pellafone.
Key takeaways discussed in the chapter:
While training is valuable most of the time, it's not a tool to an end in compliance. It's a tool you use to prevent misconduct, but it's not an end in itself. It fills a unique niche within the compliance officer's means, but it's compelling when used for the right purpose.
Discover how not to lose trust. Note that if compliance training is boring and preachy, people are annoyed at you for making them go through the experience. As a result, they don't think well of compliance, which means they are much less likely to speak up to ask questions and report concerns.
Analyze who among the players in your organization had to undergo compliance training. Find answers to questions like, "Will the compliance training benefit the regular employee, or it should be those that are in the higher ends—with the authority to either create or control risk?"
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