When’s the best time to mediate a dispute? What do mediators wish that attorneys did more of, or less of, during mediation? What would lawyers like to mediators to do more of?...more
In a 2014 TED Talk “The Power of Listening,” William Ury posed a simple question that is fundamental to negotiation and all human interaction, “if a person speaks … and no one listens, is that really communication?”1 He...more
In injury cases involving a party with limited English proficiency, especially catastrophic injury and wrongful death cases, both defendants and plaintiffs benefit from a bilingual mediator. My basis for saying this is my own...more