When’s the best time to mediate a dispute? What do mediators wish that attorneys did more of, or less of, during mediation? What would lawyers like to mediators to do more of?...more
In a 2014 TED Talk “The Power of Listening,” William Ury posed a simple question that is fundamental to negotiation and all human interaction, “if a person speaks … and no one listens, is that really communication?”1 He...more