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State Attorneys General May Fill Enforcement Void Left by Shift in Federal Priorities

Key Points - - State AGs nationwide are focusing on initiatives in data privacy, cybersecurity, consumer protection and securities fraud. - Special areas of concern also include AI and online privacy and protections for...more

AI Insights: Recent Developments That Could Impact How Companies Offer AI-Based Customer Service Chatbots

Two recent developments highlight the challenges companies may face as they explore ways to incorporate AI-based chatbots into their customer service offerings: - A putative class action filed in California federal...more

AI Insights: Proposed FTC Order Suggests Blueprint for AI Adoption

A proposed settlement action filed on December 19, 2023, by the Federal Trade Commission (FTC) against Rite Aid Corp. highlights some of the key issues presented when companies use artificial intelligence (AI) for facial...more

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