Kilpatrick Townsend’s Farah Cook recently participated on a panel discussion, “The Impact of Adopting New Technologies on the Negotiation of Cloud-Based Contracts,” at the 36th Annual National Bar Association Commercial Law Section Corporate Counsel Conference. The session outlined the areas of tension that arise when negotiating Software as a Service (SaaS) contracts that involve cloud-based and other innovative technologies, including Software License Agreement considerations, and recommended best practices for both technology SaaS and SLA transactions