Creepy Apps: FTC Shuts Down Stalkerware Company

Cozen O'Connor
Contact

Cozen O'Connor

  • The Federal Trade Commission (“FTC”) reached a settlement with stalkerware app company Support King, LLC d/b/a SpyFone.com and its CEO (collectively “SpyFone”) to resolve allegations that it secretly harvested and shared smartphone owners’ physical location data and information about their phone use and other online activities, and that it exposed smartphones to hacker attacks in violation of the FTC Act.
  • The complaint alleged that SpyFone’s apps provided real-time access to the data of smartphone owners through a hidden device hack that allowed others, including stalkers and domestic abusers, to track the smartphones on which the apps were installed. In addition, SpyFone’s lax security measures, including storing sensitive information without encryption, exposed consumers to hackers and other cyber threats, including through a 2018 breach of SpyFone’s servers in which the personal information of 2,200 consumers was accessed and stolen.
  • Under the terms of the proposed consent order, SpyFone will disable its stalkerware apps and destroy all personal information collected through these apps. SpyFone will also post conspicuous notices on its websites informing consumers of the FTC’s allegations against SpyFone and will send on-screen notifications to smartphones on which its apps were activated to apprise the owner of the smartphone that it may have been monitored. SpyFone will also implement an information security program documented in writing and subject to a third-party independent assessor. The agreement further bars SpyFone from offering monitoring products or services or being involved in businesses that offer such products or services.

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

© Cozen O'Connor | Attorney Advertising

Written by:

Cozen O'Connor
Contact
more
less

Cozen O'Connor on:

Reporters on Deadline

"My best business intelligence, in one easy email…"

Your first step to building a free, personalized, morning email brief covering pertinent authors and topics on JD Supra:
*By using the service, you signify your acceptance of JD Supra's Privacy Policy.
Custom Email Digest
- hide
- hide

This website uses cookies to improve user experience, track anonymous site usage, store authorization tokens and permit sharing on social media networks. By continuing to browse this website you accept the use of cookies. Click here to read more about how we use cookies.