Crowd Control Tips From OSHA

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In 2008, an employee of a major retailer was trampled to death by a stampede of customers surging into the store looking for Black Friday deals. On the same day, two customers in another chain had a shooting match resulting in both dying, although it does not appear to have been a shopping-related incident.

While it's hard to determine the number of non-fatal injuries occurring during the Black Friday rush, there are likely many. Since these incidents, OSHA has taken a keen interest in this potential workplace hazard. As the holidays approach, OSHA has taken the unusual step of sending a letter to fourteen major retailers forwarding its recommendations for preventing injuries from large crowds. Among those receiving the letter were the CEOs of Apple, Target, Macy's, and IKEA.

Please see full publication below for more information.

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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