Ethics & Compliance Training in Less Than 6 Hours per Year

by NAVEX Global

It does sound a little bizarre when the myriad legal and reputational risks are considered, but compliance, ethics, legal and HR professionals must cover all mandated and company-specific training in a very limited number of hours each year.  In fact, a study of NAVEX Global customers last year revealed that the vast majority have only 4 to 6 hours each year to cover a wide range of topics including code of conduct, anti-corruption, harassment, discrimination, respect in the workplace, privacy, information security … and on and on.

The challenge: how to most effectively use this time?  And since it’s not likely that regulators will give you a pass if important topics aren’t covered in a program ‘because you ran out of time,’ a good deal of thought is required when developing a training curriculum plan.

Here are a few tips from a recent webinar presented by Ingrid Fredeen, JD and Mary Bennett, RPh, two compliance experts from NAVEX Global’s Ethical Leadership Group

1. Assess the current state of your training

What methods are you using?  Has your audience changed in the last few years to the point where you should consider new methods to increase effectiveness?  How old is the content you’re considering?  Should you be concerned that it’s not defensible or that employees are tuning out because production values are dated? Should you be considering other delivery options like tablets to offer more flexibility to learners?

 2. Consider a wide array of training methods

Should you be changing the training mix to more closely engage employees, especially in ‘grey’ areas, perhaps adding some manager-led sessions or group discussions?  Are there success stories within the organization that are worth sharing?  What’s the best way to do that?  Can you make these globally relevant if you have a global workforce?  Can you “change the pace” of learning for employees so they don’t dread the thought of sitting through training, perhaps using full-length courses to introduce new topics and shorter 'burst' vignettes to build continuity or refresh older topics?   And what about incorporating policies as part of your overall approach to training, integrating their distribution and certification with online segments to reinforce topics and prompt conversation?

3. Evolve the way you communicate

We’re not in Kansas, anymore, Dorothy.  Build and use internal social networking sites (and incorporate video) to highlight topics you want to target.  Encourage internal discussion of compliance and ethics topics and kick-off 'games' to gain attention and facilitate conversation.  Ensure that managers have all the support materials and advance training they need to move the process forward.

4. Bring in a good partner to help

Don’t feel as if you have to do everything yourself.  Rely on the core competencies of an organization like NAVEX Global to produce and provide varied, accurate and flexible training so you can concentrate on more strategic questions.

Interested in learning more?  Listen to Mary and Ingrid’s full presentation.

Written by:

NAVEX Global

NAVEX Global on:

Readers' Choice 2017
Reporters on Deadline

"My best business intelligence, in one easy email…"

Your first step to building a free, personalized, morning email brief covering pertinent authors and topics on JD Supra:
Sign up using*

Already signed up? Log in here

*By using the service, you signify your acceptance of JD Supra's Privacy Policy.
Custom Email Digest
Privacy Policy (Updated: October 8, 2015):

JD Supra provides users with access to its legal industry publishing services (the "Service") through its website (the "Website") as well as through other sources. Our policies with regard to data collection and use of personal information of users of the Service, regardless of the manner in which users access the Service, and visitors to the Website are set forth in this statement ("Policy"). By using the Service, you signify your acceptance of this Policy.

Information Collection and Use by JD Supra

JD Supra collects users' names, companies, titles, e-mail address and industry. JD Supra also tracks the pages that users visit, logs IP addresses and aggregates non-personally identifiable user data and browser type. This data is gathered using cookies and other technologies.

The information and data collected is used to authenticate users and to send notifications relating to the Service, including email alerts to which users have subscribed; to manage the Service and Website, to improve the Service and to customize the user's experience. This information is also provided to the authors of the content to give them insight into their readership and help them to improve their content, so that it is most useful for our users.

JD Supra does not sell, rent or otherwise provide your details to third parties, other than to the authors of the content on JD Supra.

If you prefer not to enable cookies, you may change your browser settings to disable cookies; however, please note that rejecting cookies while visiting the Website may result in certain parts of the Website not operating correctly or as efficiently as if cookies were allowed.

Email Choice/Opt-out

Users who opt in to receive emails may choose to no longer receive e-mail updates and newsletters by selecting the "opt-out of future email" option in the email they receive from JD Supra or in their JD Supra account management screen.


JD Supra takes reasonable precautions to insure that user information is kept private. We restrict access to user information to those individuals who reasonably need access to perform their job functions, such as our third party email service, customer service personnel and technical staff. However, please note that no method of transmitting or storing data is completely secure and we cannot guarantee the security of user information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

If you have reason to believe that your interaction with us is no longer secure, you must immediately notify us of the problem by contacting us at In the unlikely event that we believe that the security of your user information in our possession or control may have been compromised, we may seek to notify you of that development and, if so, will endeavor to do so as promptly as practicable under the circumstances.

Sharing and Disclosure of Information JD Supra Collects

Except as otherwise described in this privacy statement, JD Supra will not disclose personal information to any third party unless we believe that disclosure is necessary to: (1) comply with applicable laws; (2) respond to governmental inquiries or requests; (3) comply with valid legal process; (4) protect the rights, privacy, safety or property of JD Supra, users of the Service, Website visitors or the public; (5) permit us to pursue available remedies or limit the damages that we may sustain; and (6) enforce our Terms & Conditions of Use.

In the event there is a change in the corporate structure of JD Supra such as, but not limited to, merger, consolidation, sale, liquidation or transfer of substantial assets, JD Supra may, in its sole discretion, transfer, sell or assign information collected on and through the Service to one or more affiliated or unaffiliated third parties.

Links to Other Websites

This Website and the Service may contain links to other websites. The operator of such other websites may collect information about you, including through cookies or other technologies. If you are using the Service through the Website and link to another site, you will leave the Website and this Policy will not apply to your use of and activity on those other sites. We encourage you to read the legal notices posted on those sites, including their privacy policies. We shall have no responsibility or liability for your visitation to, and the data collection and use practices of, such other sites. This Policy applies solely to the information collected in connection with your use of this Website and does not apply to any practices conducted offline or in connection with any other websites.

Changes in Our Privacy Policy

We reserve the right to change this Policy at any time. Please refer to the date at the top of this page to determine when this Policy was last revised. Any changes to our privacy policy will become effective upon posting of the revised policy on the Website. By continuing to use the Service or Website following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, please do not continue using the Service or the Website.

Contacting JD Supra

If you have any questions about this privacy statement, the practices of this site, your dealings with this Web site, or if you would like to change any of the information you have provided to us, please contact us at:

- hide
*With LinkedIn, you don't need to create a separate login to manage your free JD Supra account, and we can make suggestions based on your needs and interests. We will not post anything on LinkedIn in your name. Or, sign up using your email address.