January 2020: Survey of the Restaurant Industry’s Privacy Practices

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With the enactment of the European General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act ("CCPA”), the restaurant and food service industry has been forced to cope with a shifting privacy landscape that impacts the data collected online and offline from customers, visitors, and employees. In the context of the CCPA, poor drafting, combined with a lack of practical regulatory guidance and the prospect of imminent judicial challenges, make it a particularly difficult statute for compliance.

At BCLP we have the honor to represent a wide cross-section of retailers and retail brands that encompass over 35,000 brick-and-mortar locations. Many of these companies operate in the food service industry. Given our unique position in the market, we believe that we have an obligation to provide our clients – and the restaurant sector as a whole – with accurate benchmarking to help them make the most informed compliance decisions possible.

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DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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