Chris Fritsch
ClientsFirst Consulting

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Georgia, United States
Phone: 404-249-9914
Areas of Practice
  • Business Development
  • Information & Data
  • Legal Marketing
  • Software & Technology
  • Training & Education

Contact Management 101: Caring for Your Most Important Assets – Relationships

To help communicate the importance of centralized contact management, we have compiled 10 top tips..…more
 /  Law Firm Marketing, Law Practice Products & Services

Contact Management 101: Understanding the Payoff

The reasons why attorneys manage their contacts in different ways isn’t important, but the challenge this presents for law firms is. A centralized collection of clean, correct and complete contacts is critical to effective…more
 /  Law Firm Marketing, Law Practice Products & Services

Contact Management 101: So Many Contacts, So Many Ways to Manage Them

While formal contact management may be foreign to younger lawyers, this isn’t necessarily a generational issue. In fact, we now frequently find that even some of the most experienced lawyers are managing their contacts in…more
 /  Law Practice Products & Services

Contact Management 101: 10 Top Tips for CRM Success

With another school year well underway, it seems like a good time to share a few lessons on contact and relationship management. One group of ‘pupils’ for whom this information can be particularly relevant is new attorneys who…more
 /  Law Practice Products & Services

The CRM Marathon Finish Line

Once you have come such a long way on your CRM marathon, it’s only natural to start looking for the finish line. You deserve a medal – or at least some sort of reward or recognition for getting this far, if nothing more than…more
 /  Law Practice Products & Services

The CRM Marathon: Rest Breaks

When running a CRM marathon, you can sometimes become so focused on keeping up the pace that you forget to enjoy the scenery along the way. But if you sprint from the starting line at full speed, you can quickly lose steam…more
 /  Law Practice Products & Services

The CRM Marathon – and CRM Hurdles

To finish a CRM marathon, you will need patience and persistence. Honestly, almost no runner feels like getting up at 5 a.m. every day to hit the road, but real winners keep going…more
 /  Law Firm Marketing, Law Practice Products & Services

The CRM Marathon – and the Data Dash

Along the CRM implementation route, data quality issues are a common hurdle for every organization. Here’s why: during a law firm CRM rollout, thousands of shared contacts quickly flow into the system from users…more
 /  Law Firm Marketing, Law Practice Products & Services

The CRM Marathon: Training for the Race

If you want to win any race, you have to train. For training to be effective, you need to start well in advance of the race and don’t expect quick results. While inadequate training won’t get you to the finish line, pushing too…more
 /  Law Firm Marketing, Law Practice Products & Services

CRM Marathon Coaches

It’s impossible to win any race without a good coach. Not everyone has had experience rolling out a CRM system before…more
 /  Law Practice Products & Services

The CRM Marathon Cheerleaders

CRM should be a team sport. Trying to go it alone in implementing a CRM is not only painful, it’s impossible. The Marketing team is critical for defining a CRM strategy and assisting in the planning, communication and…more
 /  Law Practice Products & Services, Law Firm Marketing

The CRM Marathon: Plotting Your CRM Course

Before embarking on your CRM marathon, it’s important to plot the best course. To do this, it’s helpful to determine where you are now. Successful CRM implementations begin with a comprehensive assessment of your current…more
 /  Law Practice Products & Services

CRM Is A Marathon, Not A Sprint

When considering a CRM system, you may think that this is a technology that simply needs to be purchased, installed and implemented… but, in reality, that couldn’t be further from the truth. CRM is not a project, an initiative…more
 /  Law Practice Products & Services

Winning the CRM War

There is an old military adage that goes, “No battle plan can withstand the first confrontation with the enemy.” This references the fact that war is often unpredictable, and no amount of planning can account for all possible…more
 /  Law Practice Products & Services

The Dollars and Sense of Cleaning Up Your CRM Data

Few people will disagree that good CRM data is essential for effective marketing. Despite that fact, bad data has become endemic in marketing databases everywhere…more
 /  Law Firm Marketing, Law Practice Products & Services
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