When people in the retirement industry ask me about my National ERISA practice, one question is whether I do any third party administration (TPA) work? When asked, my line is always that I don’t “because I stick to what I know.” Unfortunately, payroll providers don’t follow that line, as they are some of the largest TPAs of retirement plans. If you’re a TPA, you’re often butting heads with these payroll providers and it’s frustrating because plan sponsors think there is some value in using a payroll provider as a TPA, but you know the truth. So this article is how TPAs can compete against payroll provider TPAs.
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