One of the most important jobs in having clients as a retirement plan provider is retaining them and the fact is that happy clients rarely leave. Too often, plan providers lose clients over a lack of communication. As Led Zeppelin said, “Communication Breakdown, it's always the same”. This article is about how retirement plan providers can avoid a communication breakdown with their clients because a lack of communication with clients often turns them into former clients.
Please see full publication below for more information.