Client Services

News & Analysis as of

How This Investment Firm Hopes to Revolutionize Litigation in America [Video]

Oct. 30, 2014 (Mimesis Law) -- Ralph Sutton, Chief Investment Officer at Bentham IMF, talks with Lee Pacchia about the business of funding small to medium-sized plaintiffs in commercial and patent litigation around the world....more

Six Things We Learned in Law School: How to Compromise

Mark Perlmutter is back for the fifth post in his six-part series on law school lessons that are not advisable for a healthy home life.... Mark is a Texas trial lawyer turned counselor who helps individuals (many of whom are...more

Lessons from the Trenches

Our partner, Nat Slavin, recently had the privilege of moderating the general counsel panel at the LMA West Legal Marketing Technology Conference for the third time. The panelists were brutally candid in their assessments of...more

Be accountable as a Plan Provider

When I was working at that law firm and I wasn’t able to draw enough business to my practice, I can fault the law firm partners who didn’t refer me work or the marketing office couldn’t help so much because they were doing...more

Considerations In Settling

This is a question every one of our clients will ultimately have to decide. The answer to it is as individual as the person who’s faced with it. A lot of emotions go into making this decision. The goal though should be to...more

The Roundup: Last Week’s Recommended Reading (Oct. 24, 2014)

From Around the Web - Your First 100 Clients: Representing your first clients is hard. How do you get those first clients? How do you get someone to trust you when you have no track record? (Divorce Discourse)...more

IP|Trend: Music to IP Lawyers Ears: What Lawyers Can Learn From Musicians [Video]

Musicians and IP lawyers have more in common than might meet the ear. IP lawyers can learn a lot from how musicians perform in the arena when they’re performing in the courtroom or the boardroom. Attorneys Seth Northrop and...more

Are You Using the Right Marketing Strategy for Your Practice?

One of the most common mistakes attorneys make in marketing their practice is the failure to adjust their marketing strategies to the changing nature of the marketplace. Increasing price sensitivity, a softening market for...more

My Attorney Never Calls Me Back

This is the biggest complaint that we get when an injured worker represented by another lawyer calls us for help. Honestly, sometimes we run across a client that is a bit of a pain and calls several times a day. However,...more

Lessons from Improv Class for the Law Firm

This month, the greater downtown Minneapolis community is welcoming the Brave New Workshop Student Union to the neighborhood. Until just a few weeks ago, the improvisational comedy school convened classes at the Brave New...more

Eight Tips on How to Impress Your Arbitrator

While the most successful way to impress your arbitrator is with the merits of your case, there are smaller, but important, ways to create a favorable impression of yourself and your client’s case. Below is one arbitrator’s...more

Client Q&A: Ivor Longo, Coca-Cola Company Counsel, Patents

Q: If you think about your best relationships with outside counsel over time, what are the top three things other lawyers could learn from them? A: 1. Fast response is essential. 2. Outside counsel need to approach...more

Client Q&A: Bill Marshall Assistant Vice President and Counsel, McWane, Inc.

Q: What’s your favorite thing about McWane? A: The first thing I like about McWane would have to be the great people I work for and with. Next would be the diverse nature of my work. McWane companies manufacture ductile...more

Straight From the Horse’s Mouth – GCs Say What They Want From Outside Firms

We recently attended a private meeting held in Panama with the General Counsel of 35 global corporations. Given the differences in their businesses, geography, cultures and operational envelopes, one would surmise that they...more

Moving from Preparation to Negotiation – How to Cause Failure in Mediation – Part 1

Much has been written advising of various tips to make mediations work. Let’s address ways folks are making sure their mediations fail! Here are a few: Mediating too early: Early stage mediation is a very effective...more

6 Essential Law Practice Secrets to Engaging More Clients

I’ve sat through many practice-building seminars in the last five years, each one promising that if you follow their tips and tricks, you will grow you practice N-fold. By and large, these seminars describe in detail how to...more

Client Q&A: Barbara Kolsun, Exec. VP & GC, Stuart Weitzman, LLC

Q: In your best relationships with outside counsel, what are three important things other lawyers could learn from them? A: Three things that are important to me are cost, rapidness of response and efficiency in...more

Assessing the Client Bonds of Lateral Candidates

Lateral acquisitions are a primary growth strategy for many firms. But the success rate of clients porting over with the lateral is often underwhelming. With such a large investment of money, time and reputation, law firm...more

Commit to Your Clients

The ABA conducted a study of client concerns and expectations a few years ago and found that the four greatest expectations clients have for outside counsel, in order of importance, are commitment, integrity, competence and...more

Client Q&A: Debbie Swartz, VP of Legal Affairs and CCO, Access Group, Inc.

Q: In your best relationships with outside counsel, what are three important things other lawyers could learn from them? A: The most important thing is finding a relationship partner that you really trust – that you...more

Navigating Pennsylvania’s Tax Appeals Process - Updated September 2014

Pennsylvania’s tax appeal system has long been criticized as very complicated, expensive and lacking impartiality. Several years ago, the PA Chamber, the PA Bar Association and other interested groups were able to work with...more

Rule 1: Clients get to decide

Some things make my blood boil. Consider these quotes from Part 4 of Pam Woldow’s recent 4-part series, Cutting Corners. The series discusses whether use of Legal Project Management and Legal Process Improvement encourages...more

Women's Initiative Newsletter - Issue 3, 2014

The Baker Donelson Women’s Initiative is pleased to present the latest issue of our newsletter. Our Newsletter Chairs, Jennifer Keller and Amy Mahone, have done a fantastic job and I know that you will find it useful and...more

City Spotlight: Association of Corporate Counsel's Georgia Chapter

In February of this year, I had a day like any other day that we all know well. Up at 5:30 to run, back to the house to dress and pack for a business trip, make breakfast and get my junior high school daughter off to school....more

Easy Living

One of the phrases we hear most frequently in client feedback interviews is “Make my life easier.” Clients often describe that as the key to their most successful outside counsel relationships, and at other times they express...more

89 Results
|
View per page
Page: of 4