Join David Ackert as he interviews Paul Bolus, Partner at Bradley Arant Boult Cummings in this episode of the Market Leaders Podcast.
Tune in to hear David and Paul discuss:
- Why Paul emphasizes client service as the key differentiator between law firms in the long run
- Bradley's firmwide client service best practices guide that goes beyond the See more +
Join David Ackert as he interviews Paul Bolus, Partner at Bradley Arant Boult Cummings in this episode of the Market Leaders Podcast.
Tune in to hear David and Paul discuss:
- Why Paul emphasizes client service as the key differentiator between law firms in the long run
- Bradley's firmwide client service best practices guide that goes beyond the concept of simply providing good legal work
- How client service interviews can unearth valuable undiscussed needs or issues between clients and your firm
- How to encourage your lawyers to adopt a service-conscious mindset that nurtures meaningful client relationships See less -
