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CMA COVID-19 Update: Recent Measures to Protect Consumers

On 10 July, the CMA announced that it was investigating suspected breaches of consumer protection law in the package holiday sector. The investigation was launched on the back of work carried out by the CMA’s COVID-19...more

Latest COVID-19 Taskforce Update Sets Out CMA’s Response to Principal Areas of Concern

The taskforce continues to receive and monitor complaints about unfair practices in relation to cancellations and refunds and potentially unjustifiable price rises. On 21 May, the CMA released a further update setting out...more

CMA COVID-19 Taskforce Update Shows Areas of Concern

The CMA is concerned that businesses may be engaging in unfair practices in relation to cancellations and refunds, and unjustifiable price increases. Background - On 24 April 2020, the Competition and Markets Authority...more

CMA Launches Online Service for Reporting COVID-19-Related Unfair Commercial Practices

The new service encourages UK consumers to report exploitative sales and pricing practices. On 4 April 2020, the Competition and Markets Authority (CMA) launched an online service called “Report a business behaving...more

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