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Going Mobile: The Growth of Device-Based Ecommerce in the 2018 Holiday Season

As shopping via mobile devices captures a greater share of e-commerce, experts are making bold predictions about the role cell phones will play in this year’s holiday shopping landscape....more

Facial Recognition Technology – Advanced Technological Solutions to Customer Service

Brick-and-mortar retailers are on a constant quest to compete with ever-growing e-commerce outlets. Some strategies for engaging consumers are unconventional, but others seem like downright science fiction....more

Subscription Services and Their Impact on Retail

Subscription services are becoming increasingly popular. Once offered by e-commerce retailers, subscription services have caught the attention of traditional retailers....more

The Future of Mall Maps: “You are Here” and a Lot More

Retailers have relied on static mall maps for decades to convey store location, including the familiar “you are here” mall maps. Today, shopping centers are overhauling mall signage in favor of interactive digital signs that...more

The Changing State of Retail: Creating More Instagrammable Moments

If you’ve read any headlines lately about the state of retail, you’ve likely noticed that headwinds are leading to downsizing and debt restructuring. Yet, studies show that consumer confidence is high, and overall retail...more

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