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Going Mobile: The Growth of Device-Based Ecommerce in the 2018 Holiday Season

As shopping via mobile devices captures a greater share of e-commerce, experts are making bold predictions about the role cell phones will play in this year’s holiday shopping landscape....more

Facial Recognition Technology – Advanced Technological Solutions to Customer Service

Brick-and-mortar retailers are on a constant quest to compete with ever-growing e-commerce outlets. Some strategies for engaging consumers are unconventional, but others seem like downright science fiction....more

Radio Frequency Identification: The Next Big Thing In Retail?

Radio Frequency Identification (RFID) might just be the next big thing in retail. RFID, an electronic device, small enough to remain undetected by the average consumer, can be discretely attached to an item and allows...more

Mobile Location Analytics: Additional Considerations For Retailers

Since our first update on Mobile Location Analytics (MLA) for retailers, the International Working Group on Data Protection in Telecommunications ("the Group") has released a working paper raising additional considerations...more

Mobile Location Analytics: Changing the Game for Brick and Mortar Retail

For brick-and-mortar retailers, smart phones have taken on an entirely new role in customers’ shopping experiences. A technology known as "mobile location analytics" ("MLA") or sometimes, "indoor analytics," gives brick and...more

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