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A Dive Into Intellectual Property Liability for E-Commerce Platforms

Online shopping has become increasingly popular in recent years. E-commerce sales surpassed $6.5 trillion in 2023 and are expected to total over $8.1 trillion by 2026. Convenience of product variety and online competition...more

[Webinar] What’s Next?! Asserting Lease Rights When You Close Stores For Covid-19 - March 25th, 1:00 pm - 2:00 pm CT

Scores of retailers have closed stores, reduced hours, changed business models overnight, and continue to generally mull how to deal with employee and customer safety and health issues. Governments are imposing a patchwork of...more

Going Mobile: The Growth of Device-Based Ecommerce in the 2018 Holiday Season

As shopping via mobile devices captures a greater share of e-commerce, experts are making bold predictions about the role cell phones will play in this year’s holiday shopping landscape....more

Facial Recognition Technology – Advanced Technological Solutions to Customer Service

Brick-and-mortar retailers are on a constant quest to compete with ever-growing e-commerce outlets. Some strategies for engaging consumers are unconventional, but others seem like downright science fiction....more

Drones Inside Retail Spaces

As drone technology improves, drone applications are changing the retail landscape. Drones can be used inside of retail spaces for a variety of purposes, including security, advertising, item tracking and in-store delivery....more

Another Online Sales Tax Update: SCOTUS Grants Cert

Earlier this month, the United States Supreme Court agreed to hear South Dakota’s challenge in South Dakota v. Wayfair to the 1992 Supreme Court decision in Quill v. North Dakota, which requires a physical presence test to...more

The Brave New World of In-Home Delivery Systems

Retail giants Walmart and Amazon have recently announced new in-home and in-trunk delivery formats that could revolutionize the way we receive consumer goods, while also raising several potential legal issues....more

The Future of Mall Maps: “You are Here” and a Lot More

Retailers have relied on static mall maps for decades to convey store location, including the familiar “you are here” mall maps. Today, shopping centers are overhauling mall signage in favor of interactive digital signs that...more

The Changing State of Retail: Creating More Instagrammable Moments

If you’ve read any headlines lately about the state of retail, you’ve likely noticed that headwinds are leading to downsizing and debt restructuring. Yet, studies show that consumer confidence is high, and overall retail...more

The “Unstore”: The Future of Brick and Mortar Retail?

The upcoming holiday weekend brings with it Black Friday and Cyber Monday, dates that have become shorthand for the different ways people shop. While e-commerce and physical retailers’ sales are still not comparable, many...more

Mobile Location Analytics: Additional Considerations For Retailers

Since our first update on Mobile Location Analytics (MLA) for retailers, the International Working Group on Data Protection in Telecommunications ("the Group") has released a working paper raising additional considerations...more

The First Time I Saw Your Face… I Saved it in a Database: Facial Recognition Technology for Retailers

Freckles, a button nose, or perfectly chiseled cheekbones: whatever facial features someone may have, soon their profile may be cataloged whether they are at the airport or their favorite department store. Facial recognition...more

Mobile Location Analytics: Changing the Game for Brick and Mortar Retail

For brick-and-mortar retailers, smart phones have taken on an entirely new role in customers’ shopping experiences. A technology known as "mobile location analytics" ("MLA") or sometimes, "indoor analytics," gives brick and...more

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