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State Attorneys General May Fill Enforcement Void Left by Shift in Federal Priorities

Key Points - - State AGs nationwide are focusing on initiatives in data privacy, cybersecurity, consumer protection and securities fraud. - Special areas of concern also include AI and online privacy and protections for...more

New FTC Initiative Targets Deceptive AI Claims and a Generative AI Service

The Federal Trade Commission (FTC) recently initiated an enforcement sweep called Operation AI Comply against several companies that allegedly “relied on artificial intelligence as a way to supercharge deceptive or unfair...more

Utah Becomes First State To Enact AI-Centric Consumer Protection Law

On March 13, 2024, Utah enacted the Utah Artificial Intelligence Policy Act (UAIP), which imposes certain disclosure requirements on entities using generative AI tools with their customers, and limits an entity’s ability to...more

AI Insights: Recent Developments That Could Impact How Companies Offer AI-Based Customer Service Chatbots

Two recent developments highlight the challenges companies may face as they explore ways to incorporate AI-based chatbots into their customer service offerings: - A putative class action filed in California federal...more

AI Insights: Proposed FTC Order Suggests Blueprint for AI Adoption

A proposed settlement action filed on December 19, 2023, by the Federal Trade Commission (FTC) against Rite Aid Corp. highlights some of the key issues presented when companies use artificial intelligence (AI) for facial...more

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