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Proposed Medicare Physician Fee Schedule Would Extend Telehealth Flexibilities and Add New Coverage

The Centers for Medicare & Medicaid Services (CMS) released its annual proposed rule updating the Medicare Physician Fee Schedule (MPFS) for calendar year (CY) 2025....more

Ensuring Long-Term Equitable Access to Telehealth in New York State - Opportunities and Challenges

Executive Summary - Telehealth utilization spiked during the COVID-19 pandemic, facilitated by state and federal policy change implemented in response to the COVID-19 public health emergency (PHE) declaration. Utilization...more

Ensuring Long-Term Equitable Access to Telehealth in New York State, Opportunities and Challenges

Support for this work was provided by the New York Health Foundation (NYHealth). NYHealth’s mission is to improve the health of all New Yorkers, especially people of color and others who have been historically marginalized....more

Fact Sheet: Policy Opportunities to Expand Equitable Access to Telehealth across New York State

Background - Telehealth utilization spiked during the COVID-19 pandemic, facilitated by state and federal policy change through the COVID-19 public health emergency (PHE) declaration. Use has tapered off from the height...more

Issue Spotting Common Policy and Operational Barriers to Ex Parte Renewals: State Assessment Tool

Introduction - Many states are actively working to make changes to their systems to enable ex parte renewals at the individual level and implement mitigation strategies to ensure eligible Medicaid and Children’s Health...more

The Impact of Medicaid Telehealth Policy Change on Equitable Access to Telehealth Services in NC

Editor’s Note: In a new issue brief published by the Milbank Memorial Fund and summarized below, Manatt Health and leadership from the North Carolina Department of Health and Human Services (NC DHHS) share insights into...more

Telehealth Policy Lessons Learned in North Carolina During the COVID-19 Pandemic and Beyond

Introduction - The COVID-19 pandemic catalyzed a dramatic rise in the use of telehealth nationwide to deliver services to individuals enrolled in Medicaid and the Children’s Health Insurance Program (CHIP). The federal...more

Call Center Strategies to Support Unwinding: State Toolkit

Five months into the unwinding of the federal Medicaid continuous coverage requirement, states continue to work through an unprecedented volume of eligibility and enrollment actions, while also contending with growing...more

Return on Health: Moving Beyond Dollars and Cents in Realizing the Value of Virtual Care

Editor’s Note: Spurred by the COVID-19 pandemic and the adoption of innovative technologies, the U.S. health care system is transitioning to a new era of digitally enabled care characterized by delivery models that fully...more

Emerging Best Practices for States to Address the Digital Divide

Adoption of virtual care1 has skyrocketed during the COVID-19 pandemic; however, the “digital divide”—the gap between individuals who use or have access to telecommunications and information technologies and those who do...more

Audio Telehealth Services Post-Pandemic—An Update on Emerging Policy Trends

As highlighted in our September 2020 article, “Frequently Asked Questions: Telephonic Services as a Form of Telehealth,” in response to the COVID-19 pandemic, federal and state policy makers have significantly increased...more

COVID-19 Highlights Urgent Need to Tackle Inequities in Digital Access amid Surge in Telehealth Use

The use of telehealth technology and services has increased by record levels in 2020, driven by the realities of the COVID-19 pandemic and subsequent telehealth policy flexibilities temporarily implemented by federal, state...more

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