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Do Not Make Promises to Consumers that Cannot Be Kept: Look Out For Consumer Litigation For Failing to Honor Refund Policies

Since the outbreak of COVID-19, we have seen numerous class action lawsuits filed against companies for changing their refund policies to ones that have a negative impact on consumers or for not giving full monetary refunds...more

New York City Enacts New COVID-19 Legislation Gutting Commercial Lease Guaranties

As executives and legislatures across the country continue to take varying approaches to soften the economic and public health toll that COVID-19 leaves in its wake, the New York City Council has met the novel COVID-19 virus...more

The Expected Steady Climb of Consumer Protection Lawsuits Arising from Refund Policies

As anticipated in a previous post, there have been at least six more consumer lawsuits filed against companies for failing to honor their pre-COVID-19 refund and cancellation policies in the past two weeks. Delta, Southwest,...more

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