On June 30, 2023, ARx Patient Solutions filed a notice of data breach with the Attorney General of Maine after discovering that an employee’s M365 email account was accessed by an unauthorized party. In this notice, ARx explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, Social Security Numbers, medical information and health insurance information. Upon completing its investigation, ARx began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from ARx Patient Solutions, it is essential you understand what is at risk and what you can do about it. As we’ve discussed in recent posts, companies have a legal obligation to take reasonable steps to protect the confidential information in their possession. When a company’s negligence causes or contributes to a data breach, victims of the breach may be able to hold the company liable through a data breach lawsuit. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft as well as discuss your legal options following the ARx Patient Solutions data breach.

What Caused the ARx Patient Solutions Breach?

The ARx Patient Solutions data breach was only recently announced, and more information is expected in the near future. However, ARx’s filing with the Attorney General of Maine provides some important information on what led up to the breach. According to this source, recently, ARx learned that an unauthorized party had gained access to an employee’s M365 email account. In response, ARx disabled the affected email account, contained the situation, and enlisted the help of outside cybersecurity experts to investigate the incident.

The ARx investigation confirmed the unauthorized access, as well as the fact that certain files that were accessible to the unauthorized party contained confidential consumer information.

After learning that sensitive consumer data was accessible to an unauthorized party, ARx Patient Solutions reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, Social Security Number, medical information and health insurance information.

On June 30, 2023, ARx Patient Solutions sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of which information of theirs was compromised.

More Information About ARx Patient Solutions

ARx Patient Solutions is the legal name of AssistRx, an Orlando, Florida, company that provides support services to healthcare organizations. The company focuses on providing high-quality patient support services and technology-enabled workflows to simplify the process for both providers and patients. AssistRx has four locations, including in Florida, Kansas and Iowa. ARx Patient Solutions employs more than 500 people and generates approximately $105 million in annual revenue