On January 31, 2024, Encore Bank filed a notice of data breach with the Attorney General of Massachusetts after discovering that an unauthorized party was able to gain access to an employee’s email account. In this notice, Encore Bank explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, Social Security numbers, financial account information and driver’s license numbers. Upon completing its investigation, Encore Bank began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from Encore Bank, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Encore Bank data breach. For more information, please see our recent piece on the topic here.

Was There an Encore Bank Data Breach?

Yes, based on the company’s filing with the Attorney General of Massachusetts, Encore Bank experienced a data breach. The company’s filing with the Massachusetts AG provides some important information on what led up to the breach. According to this source, Encore Bank recently learned that an unauthorized party had gained access to its computer network on September 13, 2023.

In response, Encore Bank secured its email environment and then launched an investigation with the assistance of third-party cybersecurity specialists. This investigation ultimately confirmed that the unauthorized party accessed emails and attachments containing confidential consumer information.

After learning that sensitive consumer data was accessible to an unauthorized party, Encore Bank reviewed the compromised files to determine what information was leaked and which consumers were impacted. Encore Bank completed this process on January 23, 2023. While the breached information varies depending on the individual, it may include your name, Social Security number, financial account information and driver’s license number.

On January 31, 2024, Encore Bank sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.

More Information About Encore Bank

Founded in 1997, Encore Bank is a financial services company based out of Little Rock, Arkansas. Encore Bank offers customers a range of banking services, including individual and business accounts, loans, and credit cards, as well as investment and insurance products. Encore Bank operates roughly 20 locations in Colorado, Texas, Arkansas, Missouri, Tennessee, North Carolina, and South Carolina. Encore Bank employs more than 113 people and generates approximately $20 million in annual revenue.