[Webinar] Yours, Mine, and Ours: Customer Service in the Bank-Fintech Partnership

March 14th, 2:00 pm - 2:30 pm ET
Jenner & Block
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Jenner & Block

March 14th, 2024
2:00 PM - 2:30 PM ET

Join Jenner & Block Partners Jeremy Creelan, Megan Poetzel, and Laurel Loomis Rimon in the third CLE webinar in our series on Bank-Fintech Partnerships. Topics covered will include:

  • Managing customer communications channels for service and diligence
  • Handling customer complaints and sharing related information between partners
  • How are regulators considering customer service in an era of skepticism about third- and fourth-party vendors?

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