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You Don’t Want to Be Like Sisyphus: 5 Steps to Improve Your Dealership’s Workplace Practices

Poor Sisyphus. This unlucky dude from Greek mythology must have really gotten sideways with the powers that be. As the story (myth) goes, the Greek gods sentenced Sisyphus to spend eternity pushing a huge boulder to the top...more

Web Exclusive: Don’t Panic! 3 Things Dealerships Need To Know About Latest ADA Court Ruling

For all employers, dealerships included, complying with the Americans with Disabilities Act (ADA) can seemingly be one of the most challenging tasks for management and human resources. Not only does it seem like there is a...more

Ask Yourself These 7 Questions To Find Out If You Are Ready For A Harassment Complaint

Hardly a day passes anymore without some famous (or infamous) person being accused of or admitting to engaging in inappropriate sexual conduct. In many of these situations, the conduct is so egregious that one could...more

Resolve To Be A Better Leader

With every new year, millions of people resolve to make positive changes in their personal and professional lives. For owners, managers and supervisors, the fresh-start aura associated with the beginning of each year is the...more

How's Your ESI Score?

No question that customer satisfaction is a primary goal and focus for dealerships (and manufacturers). In a highly-competitive industry where products and prices can be virtually identical, dealerships understand that...more

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